Question 1

How does Tikgu pick devices?

Accepted Answer

Tikgu uses a deterministic scoring engine that weighs your budget, use case, priorities, ease of use, and local offer availability against a catalog of normalized specs. The engine produces four picks — Top, Best Value, Safe Choice, and Stretch — each with an AI-generated plain-language explanation.

Question 2

Where do the prices come from?

Accepted Answer

Prices are sourced from regional merchants (Amazon, Noon, Jarir, Currys, and more) and verified via Google Shopping market data. We do not fabricate prices. If no real price is available for your country, we show the manufacturer's starting price in USD as a reference only.

Question 3

Can I buy directly on Tikgu?

Accepted Answer

No. Tikgu is a decision engine, not a store. We show you the best purchase link for your country and you open it directly on the merchant's website. This keeps things clean and trustworthy.

Question 4

Is the AI recommendation real AI?

Accepted Answer

Yes. We use Google Gemini models — Gemini 2.5 Flash for free-tier explanations, and Gemini 2.5 Pro for paid-tier deep analysis. The scoring itself is deterministic (no AI randomness). AI only generates the plain-language explanation and diagnosis verdicts.

Question 5

What is the difference between Field, Lab, and Bureau plans?

Accepted Answer

Field is free — three quiz runs per month, up to ten saved devices, and basic AI explanations. Lab unlocks unlimited runs, AI chat, price alerts, and deeper analysis. Bureau adds the strongest Gemini model, team seats, data export, and early access features.

Question 6

How do I cancel my subscription?

Accepted Answer

Subscriptions are managed through Polar.sh. You can cancel, pause, or upgrade anytime from Billing in your account settings. There is no lock-in.

Question 7

Is my data private?

Accepted Answer

Your quiz answers and device preferences are stored in your account only. We do not sell user data. We use your location (with permission) only to show nearby store results — cached for 30 days and never shared with advertisers.

Question 8

How does the Diagnosis tool work?

Accepted Answer

You describe your current device's issues through a short questionnaire. Tikgu's AI evaluates repair versus replacement and gives you an advisory verdict with plain reasoning. This is not professional repair advice.

Question 9

How do sponsored picks work?

Accepted Answer

Sponsors can run campaigns so their device may appear in the fourth position (Stretch pick). A sponsored pick is always clearly labeled, must pass a minimum quality score (70% of the top pick), and is limited to one of four results. We never artificially inflate ranked scores.

Question 10

What devices does Tikgu cover?

Accepted Answer

Smartphones, laptops, tablets, smartwatches, and headphones. Device data is sourced from TechSpecs API (phones, laptops, tablets, watches) and Icecat (headphones), with RTINGS evaluation scores merged for headphones.

Question 11

Is Tikgu available in Arabic?

Accepted Answer

Yes. Tikgu supports Arabic with RTL layout, localized numbers and currencies, and AI explanations in Arabic when you choose Arabic — written in Modern Standard Arabic.

Question 12

How do I become a sponsor?

Accepted Answer

Visit the Sponsor page and complete the application form. Our team reviews applications within two business days. Approved sponsors access the Sponsor Portal to create campaigns, upload assets, and track analytics.